Bild’s browser platform can be accessed from any modern browser on any operating system. The desktop app, however, is currently supported only on Windows computers.

Yes! All users can access Bild from both the browser and the desktop app. In fact, many users alternate between both - using the browser for quick reviews or approvals and the desktop app for heavier CAD and file workflows.

Bild is file agnostic, meaning you can store and manage any file type, including CAD files, PDFs, images, spreadsheets, and more.

If files were previously synced and exist locally, you can continue working in your native applications. You won’t be able to check in/out files or sync changes while offline, but once reconnected, the desktop app will automatically sync with Bild.

In the desktop app, an “Outdated” tag will appear on files that are not up to date. You can fetch updates to ensure you're working with the latest version. In the browser, the latest checked-in version is always displayed.

All files are read-only by default. Checking out a file gives you edit access and prevents others from making changes. Once you’re done editing, you check in the file to sync your changes with your team.

Navigate to the file’s Data Card, go to the Activity tab, and click “Revert” on the version you want to restore. You can also click the version block to view or download that specific version.

We recommend storing templates in your Design Library. This allows all users to access and download the latest versions of templates at any time.

You can find the download link in the Tokens page under Account Settings. For full steps, visit our Setting Up Your Bild Desktop App article.

Open the Desktop App Settings and click “Update” under the Local Folder Path section. See our Desktop App Settings article for step-by-step instructions.

Yes. You can access any files that were previously synced locally. However, you won’t be able to check in/out or sync files until you’re connected to the internet.

If you're encountering an issue, you can follow the steps in our Retrieving Desktop Logs for Support article.

You may not have approval permissions, or a file within the ECO may be checked out or locked. All files must be checked in before starting an approval.

Your Admin may have enabled the “Require ECO to Release” setting, meaning all files must be part of an active ECO before they can be released.

​​Yes! You can import an Excel sheet when creating a BOM. The sheet must include a BOM level column.

Learn more in our Creating and Importing BOMs article.

From your BOM, click “Export” and select from available file formats such as STEP, STL, JT, PDF, and more.

See our BOM Export article for details.

Admins can add users to your account by going into the account settings page and then navigating to the User Management section

On the login screen, click “Forgot Password” and enter your email. A reset link will be sent - be sure to check your spam or junk folder if you don’t see it.

See our Roles and Permissions article for a full breakdown.

If you are an admin to your Bild account, you can either create a supplier group and then add individual emails to the supplier group or find an existing supplier group and then add individual emails there.

Suppliers can access files shared to them from Bild. To see files shared to your suppliers within a project, click within the project and then click on the suppliers tab on the left. Select a supplier and then click on the Shared Files tab to see the files shared with those suppliers.

To see all files within your Bild account shared with a supplier, an Admin can click on the supplier name in the admin settings and do the same.

Suppliers can select files that are shared with them and then right-click download. To upload files in that directory, the supplier can navigate to the directory and switch to the Supplier Files tab to then upload files and share it back with the team.

Tags help you track file status:

See our Local Syncing & File Tags article to learn more.

Yes, we offer integrations with Slack, Arena, First Resonance, NetSuite, and more. Contact your account manager or support for details.

You can create filtered Project Views to highlight checked-out files, specific statuses, or frequently accessed data.

Learn more in our Project Views article.